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Introduction
The Learn Canadian website is managed by the Canadian Bureau for International Education (CBIE). CBIE is committed to protecting the privacy and personal data of everyone who visits or interacts with Learn Canadian, including students, educators, partners, and members of the public.
This Privacy Statement explains how we collect, use, disclose, and safeguard your Personal Information (also referred to as Personal Data under the European Union’s General Data Protection Regulation, or GDPR).
By using the Learn Canadian website, you consent to the practices described in this Privacy Statement.
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Who We Are
The Canadian Bureau for International Education (CBIE) is a not-for-profit organization based in Ottawa, Canada. CBIE acts as the data controller for all personal information collected through the Learn Canadian website. If you have any questions about this statement or about how we handle your data, please contact us at: learncanadian@cbie.ca
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What Personal Information We Collect
We collect only the information that is necessary to operate the Learn Canadian website and provide our services effectively. This may include:
Information you provide directly, such as your name, email address, organisation, or country of residence when you:
- Subscribe to updates or newsletters
- Complete contact or feedback forms
- Participate in Learn Canadian programmes or events
Technical information automatically collected when you visit the site, including:
- Internet Protocol (IP) address, browser type, and device details
- Date, time, and duration of visits
- Pages viewed and referring websites
- Cookie and analytics data (see Section 7 below)
We do not collect sensitive personal data unless it is strictly necessary and you have explicitly consented.
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Lawful Basis for Processing (GDPR)
If you are located in the European Union or the United Kingdom, we process your personal data based on one or more of the following lawful bases:
- Consent: when you have clearly agreed to our processing (for example, by subscribing to a newsletter).
- Contractual necessity: to deliver services or information you have requested.
- Legitimate interests: to operate, maintain, and improve the Learn Canadian platform in ways that do not override your privacy rights.
- Legal obligation: when processing is required by applicable law.
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How We Use Your Information
CBIE uses the personal information collected through Learn Canadian to:
- Provide information and updates about studying and learning in Canada;
- Respond to your enquiries or requests;
- Manage programmes, events, or partnerships associated with Learn Canadian;
- Improve the design, content, and functionality of the website;
- Send newsletters or campaign updates (if you have subscribed); and
- Analyze aggregate site usage trends to enhance user experience.
We do not sell, rent, or trade your personal information.
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Sharing and Disclosure
We may share your personal information only when necessary and only with:
- Trusted service providers who assist in website hosting, communications, analytics, or programme delivery (under strict confidentiality agreements);
- Partner organizations affiliated with CBIE, where appropriate for programme participation or engagement; or
- Authorities or regulators, when required by law or legal process.
All third parties who process data on our behalf are required to comply with privacy and security standards consistent with this statement and applicable law.
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Cookies and Website Analytics
The Learn Canadian website uses cookies and analytics tools to understand visitor activity and improve user experience.
Session cookies help manage navigation and expire when you close your browser.
Persistent cookies store preferences, such as language selection.
Analytics tools (such as Google Analytics or equivalent) collect aggregated, anonymous data about website usage.
You can adjust your browser settings to refuse or delete cookies. Doing so will not generally affect your access to the site.
We do not share cookie-based data with third parties for advertising or profiling purposes.
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International Data Transfers
As a Canadian-managed platform, data collected through Learn Canadian may be stored and processed in Canada or in other jurisdictions where our service providers operate.
If personal data is transferred outside the European Economic Area (EEA), CBIE ensures that appropriate safeguards — such as Standard Contractual Clauses — are in place to protect your information in accordance with GDPR standards.
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Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described above, to meet legal obligations, or as required for CBIE’s legitimate administrative purposes.
When no longer required, data is securely deleted or anonymized.
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Your Rights (EU/UK Residents)
If you are located in the EU or the UK, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Request limits on how your data is used.
- Portability: Request a copy of your data in a portable format.
- Objection: Object to certain types of processing, including direct marketing.
- Withdrawal of consent: Withdraw consent at any time, without affecting prior lawful processing.
To exercise these rights, please contact: learncanadian@cbie.ca
If you are not satisfied with our response, you may lodge a complaint with your local Data Protection Authority.
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Data Security
CBIE applies appropriate technical, organisational, and physical safeguards to protect personal information from loss, unauthorised access, misuse, or alteration. Access is restricted to personnel and service providers who require it for legitimate purposes.
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Updates to This Privacy Statement
We may update this Privacy Statement from time to time to reflect legal, technical, or operational changes. The latest version will always be available on the Learn Canadian website, with the date of the last revision clearly indicated.
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Contact
For questions about this Privacy Statement or how we handle your information, please contact:
Canadian Bureau for International Education (CBIE)
Email: learncanadian@cbie.ca
Websites: learncanadian.ca | cbie.ca
Disclaimer
learncanadian.ca does not give any warranty or other assurance as to the operation, quality or functionality of the site. Access to the site may be interrupted, restricted or delayed for any reason.
learncanadian.ca also does not give any warranty or other assurance as to the content of the material appearing on the site, its accuracy, completeness, timelessness or fitness for any particular purpose.
To the full extent permissible by law, learncanadian.ca disclaims all responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or other consequential losses) arising in contract, tort or otherwise from the use of or inability to use the Site or any material appearing on learncanadian.ca, or from any action or decision taken as a result of using www.learncanadian.ca or any such material learncanadian.ca contains links to external sites.
learncanadian.ca is not responsible for and has no control over the content of such sites. Information on learncanadian.ca, or available via hypertext link from learncanadian.ca, is made available without responsibility on the part of learncanadian.ca disclaims all responsibility and liability (including for negligence) in relation to information on or accessible from learncanadian.ca.
